Privacy & Cookie Policy
ArQTur (www.arqtur.com) — Last updated: May 20, 2024
At ArQTur, accessible from https://www.arqtur.com, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy & Cookie Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including GDPR.
If you have questions about this policy or how your data is used, please contact us at: hello@arqtur.com
1. Information We Collect
a) Information you provide directly
This may include: Name, Email address, Phone number, Message content submitted through contact or booking forms. We collect this only when you voluntarily submit it.
b) Automatically collected technical data
Our website and hosting platform may automatically collect: IP address, Browser type, Operating system, Date/time of visit, Pages visited, Referring/exit URLs. This information is anonymised where possible and is used for website performance, security, and analytics.
2. How We Use Your Information
- To respond to enquiries or booking requests
- To operate and maintain the website
- To improve site performance and user experience
- To ensure website security
- To comply with legal obligations
We do not sell or share your personal information with third parties for marketing purposes.
3. Log Files
ArQTur follows standard hosting practices and uses log files for: Security, Performance monitoring, Website analytics. Log data is not linked to personally identifiable information and is used only to understand traffic patterns and maintain the service.
4. Cookies and How We Use Them
What are cookies?
Cookies are small text files stored on your device when you browse a website. They help the website function properly and allow us to understand how visitors use it.
a) Strictly Necessary Cookies
These cookies are required for the website to function, such as: Remembering form inputs temporarily, Maintaining secure browsing sessions, Basic site navigation. You can disable these in your browser, but parts of the website may not work correctly.
b) Functional / Performance Cookies
These help us improve user experience by collecting anonymous data, for example: Understanding which pages are visited most often, Measuring site performance and interaction.
5. Your Data Protection Rights (GDPR)
As an EU/EEA resident, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Object to certain types of processing
- Withdraw consent where applicable
- Request data portability
To exercise any of these rights, contact us at: hello@arqtur.com
6. Data Retention
We retain personal information only as long as necessary to: Respond to enquiries, Provide services, Comply with legal or accounting requirements. Contact form submissions are stored only as long as needed for communication.
7. Third-Party Services
ArQTur does not share personal data with unrelated third parties. If we use third-party tools (e.g., analytics, web hosting, or email services), they may process data securely on our behalf under GDPR-compliant agreements. We do not permit third-party advertisers or behavioural tracking tools on our website.
8. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided such data, please contact us and we will remove it promptly.
9. Online Use Only
This Privacy & Cookie Policy applies only to information collected through www.arqtur.no and does not apply to offline interactions or external websites linked from our platform.
10. Consent
By using our website, you agree to this Privacy & Cookie Policy and consent to the use of cookies as described.